Why is my Brother printer not recognizing the ink cartridge?
The issue might be due to a defective chip. You could resolve this by gently cleaning the chip with tissue. Additionally, it could occur if you install the cartridge when the printer is turned off.
Can I use generic ink or toner for my Brother printer?
Yes, you can use generic private label brand cartridges for your printer as long as the cartridge is compatible with your Brother printer. They are guaranteed to perform the same as the genuine Brother cartridges. It will not void your printer warranty.
What type of ink or toner cartridge does my Brother printer use?
Each printer uses a different ink cartridge. You can double check if you have the correct one by looking at compatible models in the bottom of the product page. Or browsing for your printer on our website, where you can see the list of compatible products for your printer.
Where can I find my Brother ink cartridges?
The ink cartridge of a Brother printer is located behind the cover on the front right side of the printer. Open it to have access to the cartridges.