Why is my Pitney Bowes printer not recognizing the ink cartridge?
The issue might be due to a defective chip. You could resolve this by gently cleaning the chip with tissue. Additionally, it could occur if you install the cartridge when the printer is turned off.
Can I use generic ink or toner for my Pitney Bowes printer?
Yes, you can use generic private label brand cartridges for your printer as long as the cartridge is compatible with your Pitney Bowes printer. They are guaranteed to perform the same as the genuine Pitney Bowes cartridges. It will not void your printer warranty.
What type of ink or toner cartridge does my Pitney Bowes printer use?
Each printer uses a different ink cartridge. You can double check if you have the correct one by looking at compatible models in the bottom of the product page. Or browsing for your printer on our website, where you can see the list of compatible products for your printer.
Where can I find my Pitney Bowes ink cartridges?
The ink cartridge of a Pitney Bowes printer is located behind the cover on the front right side of the printer. Open it to have access to the cartridges.